Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Signing out of Firefox to clear cache

  • 1 baphendule
  • 1 inale nkinga
  • 12 views
  • Igcine ukuphendulwa ngu cor-el

harrisonsmiller
harrisonsmiller
more options

How do I first sign out of Firefox as I read in Mozilla Support that I can sign out of Firefox before clearing cache? After I sign out how do I clear cache?

How do I first sign out of Firefox as I read in Mozilla Support that I can sign out of Firefox before clearing cache? After I sign out how do I clear cache?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Where do you read that you need to sign out as there is no need to do this?

Note that you do get signed out from a website if you clear the cookies for this domain.

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window