Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

can't upload images to Disqus

  • 3 uphendule
  • 0 zinale nkinga
  • 7 views
  • Igcine ukuphendulwa ngu jonzn4SUSE

etimsim
etimsim
more options

Disqus is not accepting ANY attempts to upload images and is fairly new...started rejecting image uploads a couple of weeks ago. Uploading still works fine on Chrome.

THIS is the error message:

Unfortunately your image upload failed. Please verify that your image is in a supported format (JPEG, PNG, or GIF) and under 5MB. If you continue seeing this error, please try again later.

Using FF 103.0 and Ubuntu 18.04. I tried again in troubleshooting mode...didn't help

(There are several sites that work well on Chrome but are glitchy one way or another on FFox. I don't like to use (or have to switch to) Chrome for workarounds!)

Is there something I can tweak on my FFox to fix this?

Disqus is not accepting ANY attempts to upload images and is fairly new...started rejecting image uploads a couple of weeks ago. Uploading still works fine on Chrome. THIS is the error message: ''Unfortunately your image upload failed. Please verify that your image is in a supported format (JPEG, PNG, or GIF) and under 5MB. If you continue seeing this error, please try again later. '' Using FF 103.0 and Ubuntu 18.04. I tried again in troubleshooting mode...didn't help (There are several sites that work well on Chrome but are glitchy one way or another on FFox. I don't like to use (or have to switch to) Chrome for workarounds!) Is there something I can tweak on my FFox to fix this?

All Replies (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Steps and links to replicate the issue please.

etimsim
etimsim Umnikazi wombuzo
more options

To replicate the problem? I go to ANY site that uses Disqus, simply try to upload a small (well under the 5MB limit) image and get the error message I mentioned. As I said the problem started 2-3 weeks ago. I haven't made any changes to my FFox in that time.

Okulungisiwe ngu etimsim

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Try downloading Firefox from Mozilla, run it from the folder and see if you have the same issue. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release