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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

My laptop is broken and I want to get back all of the markers I had on it. Can I access to them?

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  • Igcine ukuphendulwa ngu GerardoPcp04

rodarte_landeros
rodarte_landeros
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Well, my laptop is broken and I have no intention on fixing it (the motherboard got damaged so...), but I would like to access to the markers I had on it, can I get them back? What I think it would make it difficult is that I didn't have an account with Mozilla (I just created this) and therefore I didn't had Mozilla Sync. But hope is the last thing you lose. Any data or information to make it possible I'll have it available. Thanks.

Well, my laptop is broken and I have no intention on fixing it (the motherboard got damaged so...), but I would like to access to the markers I had on it, can I get them back? What I think it would make it difficult is that I didn't have an account with Mozilla (I just created this) and therefore I didn't had Mozilla Sync. But hope is the last thing you lose. Any data or information to make it possible I'll have it available. Thanks.

All Replies (1)

GerardoPcp04
GerardoPcp04
  • Top 25 Contributor
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Hola, Tienes que sacar el disco de la notebook, instalarlo en otro computadora como secundario, luego buscar y copiar la carpeta de perfil del Firefox: En Windows la carpeta de perfil del Firefox se encuentra en: C:\Users\<your Windows login username>\AppData\Roaming\Mozilla\Firefox\Profiles\ Lógicamente el disco como secundario ya no sera "C:", sera el que determine el sistema en la nueva computadora. Una vez ubicado dicho directorio dentro de este estará el perfil (carpeta ) que tiene un nombre similar a "letras+números.default-nightly-números", para saber el contenido de esta carpeta ver: https://support.mozilla.org/es/kb/perfiles-el-lugar-donde-firefox-almacena-tus-contr#w_que-informacion-se-guarda-en-mi-perfil Procedimiento para recuperar datos del perfil: https://support.mozilla.org/es/kb/recuperar-datos-importantes-desde-un-perfil-anteri

Si se ha resuelto la consulta agradeceríamos marcar como solucionada para que sirva a otros usuarios. ¡Gracias!