Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Denied biometrics access on accident

  • 1 baphendule
  • 0 zinale nkinga
  • 7 views
  • Igcine ukuphendulwa ngu Dropa

czernylucas
czernylucas
more options

Hi, I installed the Bitwarden Password Manager extension on my new laptop and wanted to use my fingerprint scanner to unlock my password vault with biometrics. When I selected the "unlock with biometrics" option, firefox prompted me about whether I wanted to allow biometrics access or not. I accidentally clicked on "no" and now I don't know how to change that. Trying to enable biometrics in bitwarden doesn't open the firefox prompt again. Any help is appreciated!

Hi, I installed the Bitwarden Password Manager extension on my new laptop and wanted to use my fingerprint scanner to unlock my password vault with biometrics. When I selected the "unlock with biometrics" option, firefox prompted me about whether I wanted to allow biometrics access or not. I accidentally clicked on "no" and now I don't know how to change that. Trying to enable biometrics in bitwarden doesn't open the firefox prompt again. Any help is appreciated!

All Replies (1)

Dropa
Dropa
more options

Maybe contact Bitwarden since that seems to be the program that installed that feature. If this feature was set by Bitwarden that might be the support you need to contact on for this.