Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

My mouse scroll button no longer works in Firefox

keithcarpenter36
keithcarpenter36
more options

My USB connected mouse no longer scrolls in Firefox. The mouse is working correctly in other programmes eg: Thunderbird and other web browsers. Can you sugest possible solutions please. I am using the latest Firefox update with the latest available windows 10 update . Many thanks Keith Carpenter

My USB connected mouse no longer scrolls in Firefox. The mouse is working correctly in other programmes eg: Thunderbird and other web browsers. Can you sugest possible solutions please. I am using the latest Firefox update with the latest available windows 10 update . Many thanks Keith Carpenter

Isisombululo esikhethiwe

Hi Keith

I recommend that you update the X-Mouse Button Control software on your computer. This support article has more information and a useful link to get the software update you need:

https://support.mozilla.org/en-US/kb/x-mouse-button-control-firefox-110

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Isisombululo Esikhethiwe

Hi Keith

I recommend that you update the X-Mouse Button Control software on your computer. This support article has more information and a useful link to get the software update you need:

https://support.mozilla.org/en-US/kb/x-mouse-button-control-firefox-110

keithcarpenter36
keithcarpenter36 Umnikazi wombuzo
more options

Many thanks for your prompt and helpful suggestion. I followed your link, downloaded the software and all seems to be working fine.

Keith