Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

pages within Ancestry.com do not load properly

  • 1 baphendule
  • 0 zinale nkinga
  • 17 views
  • Igcine ukuphendulwa ngu Terry

autokat
autokat
more options

After the last Firefox update, pages within Ancestry.com do not load properly. Specifically, DNA Matches do not load. I have a blank page. I ran Firefox in troubleshooting mode and I do not have the same problem. Can you help me resolve this issue. I really do not want to have to enter troubleshooting mode just to view a website that has been working.

After the last Firefox update, pages within Ancestry.com do not load properly. Specifically, DNA Matches do not load. I have a blank page. I ran Firefox in troubleshooting mode and I do not have the same problem. Can you help me resolve this issue. I really do not want to have to enter troubleshooting mode just to view a website that has been working.

All Replies (1)

Terry
Terry
more options

See this thread.

https://support.mozilla.org/en-US/questions/1406281