Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

sub folders all gone after update last week approx 17 May 2023

  • 1 baphendule
  • 2 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu sfhowes

more options

Hi, after the recent update, all of my sub folders have disappeared! I have countless emails, receipts etc saved in those files. Where can I find them please ?? Melanie

Hi, after the recent update, all of my sub folders have disappeared! I have countless emails, receipts etc saved in those files. Where can I find them please ?? Melanie

All Replies (1)

more options

Is this an IMAP account, and are the missing folders in Local Folders or under the IMAP account? If the latter, right-click the account in the Folder Pane, Subscribe..., Refresh, and see if the missing folders can be checked (subscribed).