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Firefox crashes w/o any information and reports

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  • 0 zinale nkinga
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  • Igcine ukuphendulwa ngu James

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Hello, I would like to report an issue with Firefox 113.0 cannonical-002 1.0 on Ubuntu 22.04 lts. When opening 5-8 tabs, the browser consumes a lot of memory. When the system's RAM usage, along with the browser, reaches 80% of the computer's memory capacity (12Gb is the full size of the machine RAM), the browser crashes without generating any crash reports and does not restart itself. Interestingly, using the same browser on the same hardware, but on another OS, Windows 10 with the latest stable version of the browser, with the same themes and add-ons, the issue is not observed, and memory usage is much lower.

Could you please suggest a solution to this issue and help prevent these crashes from happening?

Thank you for your time and assistance.

Hello, I would like to report an issue with Firefox 113.0 cannonical-002 1.0 on Ubuntu 22.04 lts. When opening 5-8 tabs, the browser consumes a lot of memory. When the system's RAM usage, along with the browser, reaches 80% of the computer's memory capacity (12Gb is the full size of the machine RAM), the browser crashes without generating any crash reports and does not restart itself. Interestingly, using the same browser on the same hardware, but on another OS, Windows 10 with the latest stable version of the browser, with the same themes and add-ons, the issue is not observed, and memory usage is much lower. Could you please suggest a solution to this issue and help prevent these crashes from happening? Thank you for your time and assistance.

All Replies (2)

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See if you have the same issues with Firefox from Mozilla. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release Just download, unzip, and run firefox-bin from the folder.

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Linux distro provided builds may not send crash reports to Mozilla. https://crash-stats.mozilla.org/home/product/Firefox