Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

What's the authenication app I need to use for the code to pair iphone to desktop

  • 2 uphendule
  • 1 inale nkinga
  • 10 views
  • Igcine ukuphendulwa ngu cor-el

more options

Hi Support team,

I been using Fire Fox for a long time. I upgraded to two step authentication with the ten code numbers. But every time Fire Fox System keeps asking me for an authentication code to pair iPhone to desktop. I tried all the apps but I don't how to obtain the code from those app.

Can you please explain/guide me how to find this code or the app I need to use.

Thank you for your time.

Hi Support team, I been using Fire Fox for a long time. I upgraded to two step authentication with the ten code numbers. But every time Fire Fox System keeps asking me for an authentication code to pair iPhone to desktop. I tried all the apps but I don't how to obtain the code from those app. Can you please explain/guide me how to find this code or the app I need to use. Thank you for your time.

All Replies (2)

more options

Hi

This support article should help you to set up 2 factor authentication and lists the apps you can use:

https://support.mozilla.org/en-US/kb/secure-firefox-account-two-step-authentication

more options

You normally install an authenticator app on the mobile device and scan the QR code that Firefox displays when you enable 2FA. The app provides a six-digit TOTP code that is valid for thirty seconds that you need to enter to confirm/verify that the app is working properly. Make sure to store the set of ten-digit recovery codes that can be used instead of the authenticator app in a safe place.