Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Browser won't play any sound

  • 3 uphendule
  • 3 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu whiplaxx

whiplaxx
whiplaxx
more options

My Firefox is having some problems relating to audio.

If I open a YouTube video, the image will play but there's no sound, on Twitter also, and so on. On YouTube Music the player won't even start, giving the error "An error occurred. Please try again later." I noticed that the stereo icon that shows up in the tab, which allow you to mute the tab, won't show up when I'm playing a video on YouTube, Twitter, Vimeo, and so on.

Only Firefox has no sound, it's not muted in the Volume Mixer, neither in the app volume settings in Windows. I've followed everything suggested here here and here.

I think the problems may have started after I reinstalled my graphic card driver, but I'm not sure since I don't use this computer very often. I have a Windows 10 and my graphic card is a Nvidia GT 630, and the driver version is 474.44.

My Firefox is having some problems relating to audio. If I open a YouTube video, the image will play but there's no sound, on Twitter also, and so on. On YouTube Music the player won't even start, giving the error "An error occurred. Please try again later." I noticed that '''the stereo icon that shows up in the tab, which allow you to mute the tab, won't show up''' when I'm playing a video on YouTube, Twitter, Vimeo, and so on. Only Firefox has no sound, it's not muted in the Volume Mixer, neither in the app volume settings in Windows. I've followed everything suggested here [https://support.mozilla.org/en-US/kb/what-to-do-if-firefox-wont-play-any-sounds here] and [https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues here]. I think the problems may have started after I reinstalled my graphic card driver, but I'm not sure since I don't use this computer very often. I have a Windows 10 and my graphic card is a Nvidia GT 630, and the driver version is 474.44.
Ama-screenshot ananyekiwe

Isisombululo esikhethiwe

I solved it by changing the Output of Firefox to specifically the output device, instead of Default, even though I only have the one output device.

Don't know what happened, since I've changed it back to Default, and the sound keep working.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

What are your settings? see screenshot

whiplaxx
whiplaxx Umnikazi wombuzo
more options

jonzn4SUSE said
What are your settings? see screenshot

I don't know where this settings page is.

But Firefox is not muted in the Volume Mixer, the sound in every other program works fine, and even the tab doesn't look like is trying to reproduce an audio when it should (because of the stereo icon not appearing when playing a video).

whiplaxx
whiplaxx Umnikazi wombuzo
more options

Isisombululo Esikhethiwe

I solved it by changing the Output of Firefox to specifically the output device, instead of Default, even though I only have the one output device.

Don't know what happened, since I've changed it back to Default, and the sound keep working.

Okulungisiwe ngu whiplaxx