Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I can no longer send email from my thunderbird app with xfinity email accounts

  • 1 baphendule
  • 1 inale nkinga
  • 16 views
  • Igcine ukuphendulwa ngu sfhowes

minimoop
minimoop
more options

I can no longer send email from my Thunderbird app with xfinity email accounts. I have spent many hours yesterday and today with xfinity security techs, but they have not fixed anything and have no idea what is causing this. Before last night at 9pm it has been working fine for years and years. I can receive email for these accounts in thunderbird, but can only send email from my primary xfinity account. Please help?

I can no longer send email from my Thunderbird app with xfinity email accounts. I have spent many hours yesterday and today with xfinity security techs, but they have not fixed anything and have no idea what is causing this. Before last night at 9pm it has been working fine for years and years. I can receive email for these accounts in thunderbird, but can only send email from my primary xfinity account. Please help?

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Do you have separate smtp servers for each account, or are they all set to send through the smtp for the primary account?

https://support.mozilla.org/en-US/questions/1350593

Have you enabled 3rd-party access for all accounts?

https://www.xfinity.com/support/articles/third-party-email-access