Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

not able to open punchout catalogues

  • 1 baphendule
  • 0 zinale nkinga
  • 8 views
  • Igcine ukuphendulwa ngu cor-el

more options

We are trying to open a punchout catalog from Sap and we are able to login to the punchout catalogue and while checkout we are getting SSL_ERROR_RX_RECORD_TOO_LONG

We are trying to open a punchout catalog from Sap and we are able to login to the punchout catalogue and while checkout we are getting SSL_ERROR_RX_RECORD_TOO_LONG

All Replies (1)

more options

Are you using a proxy or VPN?

You can check the connection settings.

  • Settings -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet, select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":


This issue can be caused by corrupted cookies.

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

You can check for issues caused by extensions.