Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

New Update

  • 3 uphendule
  • 0 zinale nkinga
  • 10 views
  • Igcine ukuphendulwa ngu Matt

more options

Hope someone can tell me how to stop this. My inbox shows black and white 1. But there is nothing showing in the subject window. Is there something in the settings?? How can I stop this? Thanks in advance.

Hope someone can tell me how to stop this. My inbox shows black and white 1. But there is nothing showing in the subject window. Is there something in the settings?? How can I stop this? Thanks in advance.
Ama-screenshot ananyekiwe

Isisombululo esikhethiwe

try clicking on the Arrow beside the ashampoo message that is underlined to see the additional messages in that thread including your unread mail. That is why it is showing underlined.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

more options

Isisombululo Esikhethiwe

try clicking on the Arrow beside the ashampoo message that is underlined to see the additional messages in that thread including your unread mail. That is why it is showing underlined.

more options

Appreciate the help. Don't understand need for change though.

more options

The change in this instance is in the mail appearing in a threaded view. You can actually turn that off. I will link at the bottom to how to change it for new folders you create going forward, but the article also contains the information on how to change it per folder. See for per folder https://support.mozilla.org/en-US/kb/message-threading-thunderbird#w_enable-threading-on-a-folder

See to change the default https://support.mozilla.org/en-US/kb/message-threading-thunderbird#w_changing-default-threading-mode