Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Trojan in Firefox

  • 1 baphendule
  • 0 zinale nkinga
  • 17 views
  • Igcine ukuphendulwa ngu James

SYSCOM INDIA
SYSCOM INDIA
more options

Microsoft Security Essentials detect multiples times Trojan in Firefox setup. By Uninstalling and reinstalling, the issue was not resolved.

Refer screenshots - https://prnt.sc/Ws33iJcTrTf4 and https://prnt.sc/qGtwazGiX9ft

Category: Trojan

Description: This program is dangerous and executes commands from an attacker.

Recommended action: Remove this software immediately.

Items: containerfile:C:\Users\SYSCOM\AppData\Local\Mozilla\Firefox\Profiles\8dgf2yxz.default-1714042762339\cache2\entries\DC4B6FD7DF61D36E6E04BFC4DB2700E143AD5C51 file:C:\Users\SYSCOM\AppData\Local\Mozilla\Firefox\Profiles\8dgf2yxz.default-1714042762339\cache2\entries\DC4B6FD7DF61D36E6E04BFC4DB2700E143AD5C51->(GZip)

Microsoft Security Essentials detect multiples times Trojan in Firefox setup. By Uninstalling and reinstalling, the issue was not resolved. Refer screenshots - https://prnt.sc/Ws33iJcTrTf4 and https://prnt.sc/qGtwazGiX9ft Category: Trojan Description: This program is dangerous and executes commands from an attacker. Recommended action: Remove this software immediately. Items: containerfile:C:\Users\SYSCOM\AppData\Local\Mozilla\Firefox\Profiles\8dgf2yxz.default-1714042762339\cache2\entries\DC4B6FD7DF61D36E6E04BFC4DB2700E143AD5C51 file:C:\Users\SYSCOM\AppData\Local\Mozilla\Firefox\Profiles\8dgf2yxz.default-1714042762339\cache2\entries\DC4B6FD7DF61D36E6E04BFC4DB2700E143AD5C51->(GZip)
Ama-screenshot ananyekiwe

All Replies (1)

James
James
  • Moderator
  • Top 10 Contributor
more options

An old article on this is https://support.mozilla.org/en-US/kb/Firefox%20cache%20file%20was%20infected%20with%20a%20virus though the steps in Settings have changed.

You are not infected if this was only found in the Cache folder as it is harmless if left alone there. It will either get overwritten over time as Cache gets used or deleted if you clear the Cache.

https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

Okulungisiwe ngu James