Firefox developer edition still crashing
I'm a long time FF user, the developer edition is my preferred browser. It suddenly started crashing, a complete removal and new install did not help.I posted a help question a couple of weeks ago but no workable solution surfaced unfortunately. I assume the problem is still the same.
ps. I'm currently using the standard FF verison and it runs smooth as ever....
The most recent crash report:
AbortMessage: xpcom_runtime_abort(###!!! ABORT: file resource://gre/modules/JSONFile.sys.mjs:126) Accessibility: Active AccessibilityClient: unchecky_bg.exe|1.2.0.0 AccessibilityInProcClient: 0x400 AdapterDeviceID: 0x2486 AdapterDriverVersion: 31.0.15.5168 AdapterSubsysID: 39711028 AdapterVendorID: 0x10de Add-ons: %40contain-facebook:2.3.11,bookmarksorganizer%40agenedia.com:4.1.1,firefox%40ghostery.com:8.12.11,jid1-KKzOGWgsW3Ao4Q%40jetpack:3.5.0,jid1-MnnxcxisBPnSXQ%40jetpack:2024.5.27,jid1-ZAdIEUB7XOzOJw%40jetpack:2024.4.26,nortonsafeweb%40symantec.com:3.22.0.2,uBlock0%40raymondhill.net:1.57.2,%7B17c7f098-dbb8-4f15-ad39-8b578da80f7e%7D:0.9.7.1,%7B9AA46F4F-4DC7-4c06-97AF-5035170634FE%7D:16.83,dont-track-me-google%40robwu.nl:4.28,firefox-extension%40deepl.com:1.12.3,sponsorBlocker%40ajay.app:5.6,CookieAutoDelete%40kennydo.com:3.8.2,firefox-translations-addon%40mozilla.org:1.3.4buildid20230720.091143,formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,webcompat-reporter%40mozilla.org:2.1.0,webcompat%40mozilla.org:125.1.0,default-theme%40mozilla.org:1.3,google%40search.mozilla.org:1.4,wikipedia%40search.mozilla.org:1.3,bing%40search.mozilla.org:1.6,ddg%40search.mozilla.org:1.4,addons-search-detection%40mozilla.com:2.0.0,ebay%40search.mozilla.org:1.4 AsyncShutdownTimeout: {"phase":"IOUtils: waiting for profileBeforeChange IO to complete","conditions":[{"name":"JSON store: writing data for 'targeting.snapshot'","state":{"sanitizedBasename":"targeting.snapshot"},"filename":"resource://gre/modules/JSONFile.sys.mjs","lineNumber":126,"stack":["resource://gre/modules/JSONFile.sys.mjs:JSONFile:126","resource://gre/modules/BackgroundUpdate.sys.mjs:scheduleFirefoxMessagingSystemTargetingSnapshotting:766","resource:///modules/BrowserGlue.sys.mjs:task:3039","resource:///modules/BrowserGlue.sys.mjs:_scheduleStartupIdleTasks/<:3177"]}]} AvailablePageFile: 12386869248 AvailablePhysicalMemory: 6176493568 AvailableVirtualMemory: 138531053895680 BackgroundTaskMode: 0 BuildID: 20240529091551 CPUMicrocodeVersion: 0x5d ContentSandboxCapable: 1 ContentSandboxLevel: 6 ContentSandboxWin32kState: Win32k Lockdown enabled -- default value is true CrashTime: 1717081387 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true GPUProcessLaunchCount: 1 GPUProcessStatus: Running GpuSandboxLevel: 1 HeadlessMode: 0 InstallTime: 1717081240 LastInteractionDuration: 56 LastStartupWasCrash: 0 LauncherProcessState: 0 ModuleSignatureInfo: {"Microsoft Windows":["wscapi.dll","windows.internal.shell.broker.dll","CryptoWinRT.dll","Windows.Security.Integrity.dll","PCShellCommonProxyStub.dll","explorerframe.dll","dataexchange.dll","wpnapps.dll","linkinfo.dll","twinapi.dll","wsock32.dll","Windows.ApplicationModel.dll","ktmw32.dll","nlansp_c.dll","winrnr.dll","pnrpnsp.dll","NapiNSP.dll","cryptngc.dll","OneCoreCommonProxyStub.dll","dbgcore.dll","webauthn.dll","directmanipulation.dll","wininet.dll","textinputframework.dll","ondemandconnroutehelper.dll","OneCoreUAPCommonProxyStub.dll","AudioSes.dll","Windows.Globalization.dll","CoreUIComponents.dll","avrt.dll","directxdatabasehelper.dll","mscms.dll","oleacc.dll","iertutil.dll","srvcli.dll","urlmon.dll","twinapi.appcore.dll","Windows.UI.Immersive.dll","Windows.UI.dll","Bcp47Langs.dll","winmm.dll","msimg32.dll","windows.staterepositorycore.dll","Windows.System.Launcher.dll","MMDevAPI.dll","npmproxy.dll","FWPUCLNT.DLL","wshbth.dll","dhcpcsvc.dll","winhttp.dll","dhcpcsvc6.DLL","version.dll","rasadhlp.dll","netprofm.dll","msvcp110_win.dll","taskschd.dll","propsys.dll","DWrite.dll","dcomp.dll","CoreMessaging.dll","uxtheme.dll","dxgi.dll","dwmapi.dll","winnsi.dll","DXCore.dll","dbghelp.dll","WinTypes.dll","windows.storage.dll","slc.dll","winsta.dll","netutils.dll","IPHLPAPI.DLL","dnsapi.dll","umpdc.dll","powrprof.dll","wtsapi32.dll","WTDSENSOR.dll","rsaenh.dll","kernel.appcore.dll","ntmarta.dll","sspicli.dll","mswsock.dll","cryptsp.dll","cryptbase.dll","msasn1.dll","ntasn1.dll","ncrypt.dll","devobj.dll","cfgmgr32.dll","sxs.dll","profapi.dll","KERNELBASE.dll","bcryptPrimitives.dll","gdi32full.dll","bcrypt.dll","ucrtbase.dll","win32u.dll","wintrust.dll","msvcp_win.dll","crypt32.dll","msctf.dll","ws2_32.dll","imagehlp.dll","msvcrt.dll","advapi32.dll","rpcrt4.dll","shlwapi.dll","ole32.dll","oleaut32.dll","nsi.dll","clbcatq.dll","SHCore.dll","gdi32.dll","kernel32.dll","imm32.dll","combase.dll","shell32.dll","setupapi.dll","psapi.dll","sechost.dll","user32.dll","ntdll.dll"],"Microsoft Windows Software Compatibility Publisher":["msvcp140.dll","VCRUNTIME140.dll","msvcp140.dll","vcruntime140.dll","vcruntime140_1.dll","VCRUNTIME140_1.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","gkcodecs.dll","nss3.dll","mozglue.dll","freebl3.dll","lgpllibs.dll","osclientcerts.dll","nssckbi.dll","softokn3.dll"]} MozCrashReason: [Parent 13304, Main Thread] ###!!! ABORT: file resource://gre/modules/JSONFile.sys.mjs:126 Notes: FP(D00-L1000-W0000100-T00) Has dual GPUs. GPU #2: AdapterVendorID2: 0x8086, AdapterDeviceID2: 0x4c8a, AdapterSubsysID2: 39711028, AdapterDriverVersion2: 31.0.101.4953DWrite? DWrite+ WR? WR+ xpcom_runtime_abort(###!!! ABORT: file resource://gre/modules/JSONFile.sys.mjs:126) ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox QuotaManagerStorageIsNetworkResource: 0 RDDProcessStatus: Running ReleaseChannel: aurora SafeMode: 0 ShutdownProgress: profile-before-change ShutdownReason: AppClose StartupCacheValid: 0 StartupCrash: 0 StartupTime: 1717081270 SubmittedFrom: Client SystemMemoryUsePercentage: 81 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20240529091551","version":"127.0","vendor":"Mozilla","displayVersion":"127.0b8","platformVersion":"127.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":32369,"virtualMaxMB":134217728,"cpu":{"isWindowsSMode":false,"count":16,"cores":8,"vendor":"GenuineIntel","name":"11th Gen Intel(R) Core(TM) i9-11900K @ 3.50GHz","family":6,"model":167,"stepping":1,"l2cacheKB":512,"l3cacheKB":16384,"speedMHz":3504,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"installYear":2023,"hasSuperfetch":true,"hasPrefetch":true,"name":"Windows_NT","version":"10.0","locale":"en-NL","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":22631,"windowsUBR":3672},"hdd":{"binary":{"model":"NVMeLexar SSD NM790 2TB","revision":"11296","type":"SSD"},"profile":{"model":"NVMeLexar SSD NM790 2TB","revision":"11296","type":"SSD"},"system":{"model":"NVMeLexar SSD NM790 2TB","revision":"11296","type":"SSD"}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"TargetFrameRate":60,"adapters":[{"description":"NVIDIA GeForce RTX 3060 Ti","vendorID":"0x10de","deviceID":"0x2486","subsysID":"39711028","RAM":8192,"driver":"C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_cf42d6c35f31b4a6\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_cf42d6c35f31b4a6\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_cf42d6c35f31b4a6\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_cf42d6c35f31b4a6\\nvldumdx.dll C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_cf42d6c35f31b4a6\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_cf42d6c35f31b4a6\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_cf42d6c35f31b4a6\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_cf42d6c35f31b4a6\\nvldumd.dll","driverVendor":null,"driverVersion":"31.0.15.5168","driverDate":"2-27-2024","GPUActive":true},{"description":"Intel(R) UHD Graphics 750","vendorID":"0x8086","deviceID":"0x4c8a","subsysID":"09c51028","RAM":0,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVendor":null,"driverVersion":"31.0.101.4953","driverDate":"11-7-2023","GPUActive":false}],"monitors":[{"screenWidth":3840,"screenHeight":2160,"refreshRate":60,"pseudoDisplay":false},{"screenWidth":3840,"screenHeight":2160,"refreshRate":60,"pseudoDisplay":false},{"screenWidth":3840,"screenHeight":2160,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"available","version":45312,"warp":false,"textureSharing":true,"blocklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":["Norton 360"],"antispyware":null,"firewall":["Norton 360"]},"isWow64":false,"isWowARM64":false},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":true,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-NL","en-GB"],"regionalPrefsLocales":["en-NL"],"acceptLanguages":["en","en-us","nl"]},"update":{"channel":"aurora","enabled":true,"autoDownload":true,"background":true},"userPrefs":{"app.shield.optoutstudies.enabled":false,"browser.formfill.enable":false,"browser.search.region":"DE","browser.search.suggest.enabled":false,"browser.search.widget.inNavBar":false,"browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.dnsResolveSingleWordsAfterSearch":0,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.showSearchSuggestionsFirst":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":false,"browser.urlbar.suggest.quicksuggest.sponsored":false,"media.gmp-gmpopenh264.lastInstallStart":1711619457,"media.gmp-gmpopenh264.lastDownload":1711619462,"media.gmp-gmpopenh264.lastDownloadFailed":1709728138,"media.gmp-gmpopenh264.lastDownloadFailReason":"Error: Failed downloading via ServiceRequest, status: 0, channelStatus: 2152398878, errorCode: 2, reason: error","media.gmp-gmpopenh264.lastUpdate":1711619462,"media.gmp-widevinecdm.lastInstallStart":1697301835,"media.gmp-widevinecdm.lastDownload":1697301836,"media.gmp-widevinecdm.lastUpdate":1697301836,"media.gmp-manager.lastCheck":1715160572,"media.gmp-manager.lastEmptyCheck":1715160572,"network.trr.strict_native_fallback":false,"places.history.enabled":false,"privacy.donottrackheader.enabled":true,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":6,"contentWin32kLockdownState":15},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false,"attribution":{"dlsource":"mozillaci"},"defaultSearchEngine":"google-b-d","defaultSearchEngineData":{"loadPath":"[addon]google@search.mozilla.org","name":"Google","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-d&q="}},"profile":{"creationDate":18736,"firstUseDate":19873},"addons":{"activeAddons":{"{17c7f098-dbb8-4f15-ad39-8b578da80f7e}":{"version":"0.9.7.1","scope":1,"type":"extension","updateDay":18736,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"A monitoring browser extension for pages acting as bad boys ","name":"Behave!","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18736,"signedState":2,"signedTypes":"[2,0]","quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"@contain-facebook":{"version":"2.3.11","scope":1,"type":"extension","updateDay":19558,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Facebook Container isolates your Facebook activity from the rest of your web activity in order to pr","name":"Facebook Container","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18736,"signedState":2,"signedTypes":"[2,0]","quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"bookmarksorganizer@agenedia.com":{"version":"4.1.1","scope":1,"type":"extension","updateDay":19608,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"With the Bookmarks Organizer it's easy to put order in your bookmarks. The Bookmarks Organizer finds","name":"Bookmarks Organizer","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18736,"signedState":2,"signedTypes":"[2,0]","quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"dont-track-me-google@robwu.nl":{"version":"4.28","scope":1,"type":"extension","updateDay":19636,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Removes the annoying link-conversion at Google Search/maps/...","name":"Don't track me Google","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19636,"signedState":2,"signedTypes":"[2,0]","quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"nortonsafeweb@symantec.com":{"version":"3.22.0.2","scope":1,"type":"extension","updateDay":19681,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Norton Safe Web provides protection from online threats while you browse the web.","name":"Norton Safe Web","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18736,"signedState":2,"signedTypes":"[2,0]","quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"jid1-KKzOGWgsW3Ao4Q@jetpack":{"version":"3.5.0","scope":1,"type":"extension","updateDay":19697,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Get rid of cookie warnings from almost all websites!","name":"I don't care about cookies","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18736,"signedState":2,"signedTypes":"[2,0]","quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"firefox-extension@deepl.com":{"version":"1.12.3","scope":1,"type":"extension","updateDay":19710,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Translate while you read and write with DeepL Translate, the world’s most accurate translator.","name":"DeepL Translate: Reading & writing translator","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19643,"signedState":2,"signedTypes":"[2,0]","quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"CookieAutoDelete@kennydo.com":{"version":"3.8.2","scope":1,"type":"extension","updateDay":19714,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Control your cookies! Automatically delete unwanted cookies from your closed tabs while keeping the ","name":"Cookie AutoDelete","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19714,"signedState":2,"signedTypes":"[2,0]","quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"uBlock0@raymondhill.net":{"version":"1.57.2","scope":1,"type":"extension","updateDay":19824,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Finally, an efficient blocker. Easy on CPU and memory.","name":"uBlock Origin","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18736,"signedState":2,"signedTypes":"[2,0]","quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"{9AA46F4F-4DC7-4c06-97AF-5035170634FE}":{"version":"16.83","scope":1,"type":"extension","updateDay":19847,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Translator, Dictionary, Voice","name":"ImTranslator: Translator, Dictionary, TTS","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18736,"signedState":2,"signedTypes":"[2,0]","quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"webcompat-reporter@mozilla.org":{"version":"2.1.0","scope":1,"type":"extension","updateDay":19856,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Report site compatibility issues on webcompat.com","name":"WebCompat Reporter","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18725,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":19856,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18725,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":19856,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18725,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"webcompat@mozilla.org":{"version":"125.1.0","scope":1,"type":"extension","updateDay":19856,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18725,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"jid1-ZAdIEUB7XOzOJw@jetpack":{"version":"2024.4.26","scope":1,"type":"extension","updateDay":19859,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Privacy, simplified. Protect your data as you search and browse: tracker blocking, smarter encryptio","name":"DuckDuckGo Privacy Essentials","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18736,"signedState":2,"signedTypes":"[2,0]","quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"firefox-translations-addon@mozilla.org":{"version":"1.3.4buildid20230720.091143","scope":1,"type":"extension","updateDay":19864,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Translate websites in your browser without using the cloud.","name":"Firefox Translations","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19864,"signedState":4,"signedTypes":"[2,1]","quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"jid1-MnnxcxisBPnSXQ@jetpack":{"version":"2024.5.27","scope":1,"type":"extension","updateDay":19873,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Privacy Badger automatically learns to block invisible trackers.","name":"Privacy Badger","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18736,"signedState":2,"signedTypes":"[2,0]","quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"sponsorBlocker@ajay.app":{"version":"5.6","scope":1,"type":"extension","updateDay":19873,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Skip sponsorships, subscription begging and more on YouTube videos. Report sponsors on videos you wa","name":"SponsorBlock for YouTube - Skip Sponsorships","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19659,"signedState":2,"signedTypes":"[2,0]","quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"firefox@ghostery.com":{"version":"8.12.11","scope":1,"type":"extension","updateDay":19873,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Ghostery is a powerful privacy extension. Block ads, stop trackers and speed up websites.","name":"Ghostery Tracker Ad Blocker - Privacy AdBlock","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18736,"signedState":2,"signedTypes":"[2,0]","quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"Follow the operating system setting for buttons, menus, and windows.","name":"System theme — auto","userDisabled":false,"appDisabled":false,"version":"1.3","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18736,"updateDay":18736},"activeGMPlugins":{"gmp-gmpopenh264":{"version":"2.3.2","userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":"4.10.2710.0","userDisabled":false,"applyBackgroundUpdates":1}}},"services":{"accountEnabled":true,"syncEnabled":true}} TelemetrySessionId: 954a7de4-430a-45c7-afc4-8d2e984e90f5 Throttleable: 1 TotalPageFile: 61858906112 TotalPhysicalMemory: 33941618688 TotalVirtualMemory: 140737488224256 UptimeTS: 1174.325239999 UtilityProcessStatus: Running Vendor: Mozilla Version: 127.0 Winsock_LSP: Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : a00943d9-9c2e-4633-9b59-0057a3160994 MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9fc48064-7298-43e4-b7bd-181f2089792a MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9fc48064-7298-43e4-b7bd-181f2089792a
XPCOMSpinEventLoopStack: default: AsyncShutdown Spinner for profile-before-change useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.bold text
Okulungisiwe ngu rmeijer
All Replies (3)
Hi
Please can you supply the ID of recent crash reports from about:crashes. These have a prefix of bp- and will help us to look into this further for you.
Hi Paul,
Is this what you mean: Crash ID: bp-ba1efca8-ae87-46cf-bc64-7157d0240601
ps. I Have some additional information. FF is not loading sites properly with a login.
Regards Reinder
You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.