Sync save lost
I have noticed in the help section that all sync data is removed if password is reset. I have just lost all my passwords, bookmarks, settings, everything, because I had to format my computer and didn't memorize my firefox password.
Is there any chance at all to have my data restored regardless? I understand I am at fault, but this outreach is my last hope, I guess.
Okulungisiwe ngu invisuu
All Replies (1)
invisuu, you might be able to restore bookmarks from Firefox's own backup. See here: https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them
Also, sometimes passwords can be retrieved using the logins-backup.json file in the Profile folder. Although this would need to be done sooner rather than later.
- Close all Firefox windows.
- Move logins.json to a backup folder.
- Copy logins-backup.json to a backup folder.
- Rename logins-backup.json to logins.json.
- Restart Firefox.
If this doesn't work you can always exit Firefox and then restore the original two files. If you do not know where your Profile folder is, see here: https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data
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