We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird email account

  • 1 baphendule
  • 0 zinale nkinga
  • Igcine ukuphendulwa ngu Matt

Stewart Masters
Stewart Masters
more options

My internet provider IInet has recently changed to The Messaging Company to provide email handling. I have changed over the messaging company as recommended but now find I cannot access Thunderbird as the password has been changed by the new company. Is there away of recovering my account? as I prefer the thunderbird application. As I cannot access my emails addressed to stewm@iinet.net.au any communication should be sent to my Gmail account stewmasters40@gmail.com

My internet provider IInet has recently changed to The Messaging Company to provide email handling. I have changed over the messaging company as recommended but now find I cannot access Thunderbird as the password has been changed by the new company. Is there away of recovering my account? as I prefer the thunderbird application. As I cannot access my emails addressed to stewm@iinet.net.au any communication should be sent to my Gmail account stewmasters40@gmail.com

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

You would need to get a password from this messaging company whom ever they are. Thunderbird only stores the password you provide.

Helpful?

Buza umbuzo

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.