Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to configure all emails for a particular domain (*@domain.com) as NOT JUNK

  • 5 uphendule
  • 0 zinale nkinga
  • Igcine ukuphendulwa ngu david

more options

Problem: How can I configure Junk Settings such that all emails from a particular domain are not treated as Junk?

In Junk Settings, I have:

  • Enabled "adaptive junk mail controls" w/ "Do not automatically mark mail as junk if the sender is in: Collected & Personal Address Book".
  • In "Collected Addresses" address book, I created "*@some-safe-domain.com" entry.

However, emails from that domain are still going to Junk folder.

How do I configure Thunderbird such that all emails from a particular domain are configured as NOT Junk?

'''Problem''': How can I configure Junk Settings such that '''all''' emails from a particular domain are '''not''' treated as Junk? In Junk Settings, I have: * Enabled "adaptive junk mail controls" w/ "Do not automatically mark mail as junk if the sender is in: Collected & Personal Address Book". * In "Collected Addresses" address book, I created "*@some-safe-domain.com" entry. However, emails from that domain are still going to Junk folder. '''''How do I configure Thunderbird such that all emails from a particular domain are configured as NOT Junk?'''''

Isisombululo esikhethiwe

then, add that action to the filter.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (5)

more options

Create a filter for that domain appearing in FROM field and mark as not junk.

Helpful?

more options

Thanks. Tried that but emails still end up in the Junk folder.

Helpful?

more options

Try changing the filter to 'after' junk classification

Helpful?

more options

That didn't make any difference.

I think that the Message Filter is simply/only marking the email as Junk but then not moving it to inbox.

Helpful?

more options

Isisombululo Esikhethiwe

then, add that action to the filter.

Helpful?

Buza umbuzo

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.