Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

problem with update

  • Akukho zimpendulo
  • 0 zinale nkinga
  • 1 view
more options

I have tried to up date the firefox program as requested. When I go hit the "update now" button, I get a screen and when I try to save it says " firefox installer already exists" and it takes me back to the first page with a message in a box at the top of the page that says Your download should begin automatically. Didn’t work? Try downloading again."

I have tried several times but I find that I'm stuck in a stupid loop where nothing gets installed. The message is that I have till March 14, so this needs to be done soon.

I am not particularly computer savvy, so any clarity on this will be helpful.

I have tried to up date the firefox program as requested. When I go hit the "update now" button, I get a screen and when I try to save it says " firefox installer already exists" and it takes me back to the first page with a message in a box at the top of the page that says Your download should begin automatically. Didn’t work? Try downloading again." I have tried several times but I find that I'm stuck in a stupid loop where nothing gets installed. The message is that I have till March 14, so this needs to be done soon. I am not particularly computer savvy, so any clarity on this will be helpful.

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.