Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

firefox crashes when i open it i think bc its trying to restore tabs, but it doesnt even get far enough for me to say dont restore tabs. help ???

  • 1 baphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu cor-el

more options

firefox crashes upon starting, i think because its trying to restore tabs, but it doesnt even get far enough for me to say dont restore the tabs before it crashes. is there a way to make firefox start up without restoring the tabs? i cant get the crash id or troubelshooting information bc firefox wont stay open long enough to do so.

User Agent

Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; WOW64; Trident/4.0; SearchToolbar 1.1; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.21022; .NET CLR 3.5.30729; .NET CLR 3.0.30729; msn OptimizedIE8;ENUS)

firefox crashes upon starting, i think because its trying to restore tabs, but it doesnt even get far enough for me to say dont restore the tabs before it crashes. is there a way to make firefox start up without restoring the tabs? i cant get the crash id or troubelshooting information bc firefox wont stay open long enough to do so. == User Agent == Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; WOW64; Trident/4.0; SearchToolbar 1.1; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.21022; .NET CLR 3.5.30729; .NET CLR 3.0.30729; msn OptimizedIE8;ENUS)

All Replies (1)

more options

Delete sessionstore.js in the Profile Folder

Help > Troubleshooting Information > Open Containing folder - see also Use the Troubleshooting Information page to help fix Firefox issues --- Set the pref browser.sessionstore.max_resumed_crashes to 0 on the about:config page to get the about:sessionrestore page immediately with the first restart after a crash has occurred or the Task Manager was used to close Firefox. See https://wiki.mozilla.org/Session_Restore#Preferences http://kb.mozillazine.org/Browser.sessionstore.max_resumed_crashes

See also http://kb.mozillazine.org/Session_Restore#Firefox_keeps_crashing_after_restoring_a_session

To open the about:config page, type about:config in the location (address) bar and press the Enter key, just like you type the url of a website to open a website. If you see a warning then you can confirm that you want to access that page.