Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why is the browsing history not retained even when the setup is for at least 90 days?

  • 3 uphendule
  • 3 zinale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu gponce

more options

I set the browsing history to "Remember my browsing history for 90 days". However, this does not work because the next day my browsing history is gone.

I set the browsing history to "Remember my browsing history for 90 days". However, this does not work because the next day my browsing history is gone.

Okulungisiwe ngu gponce

All Replies (3)

more options

Does this happen only after a day or is it when you close Firefox and come back?

Make sure you are not using Firefox in Private Browsing:

https://support.mozilla.com/en-US/kb/Private+Browsing#Turn_off_Private_Browsing

Also, make sure no third party software is deleting your history overnight. Stuff like CCleaner, for example, is know to do this by default, and the user must configure it as he wants it to behave, otherwise it will clear the history.

more options

Your plugins list shows outdated plugin(s) with known security and stability risks.

  • Next Generation Java Plug-in 1.6.0_15 for Mozilla browsers

Update the Java plugin to the latest version.


  • Make sure that the History is set to at least 1 day: Tools > Options > Privacy > History: "Remember visited pages for at least"
  • To see History and Cookie settings in Tools > Options > Privacy, choose the setting "Firefox will: Use custom settings for history"

You can look at these prefs on the about:config page.

more options

Thank you so much for your helpful information.