Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Auto update not working properly

  • 3 uphendule
  • 64 zinale nkinga
  • 7 views
  • Igcine ukuphendulwa ngu dpthakar

more options

I have Firefox 3.6.8 and there's an update available for version 3.6.9. Firefox told me so two days ago. But I did not run the update as I was just in the middle of surfing the net. Today I decided to run the auto update and as usual chose 'HELP' > 'CHECK FOR UPDATES'. But Firefox told me there aren't any updates available. Why? I double-checked once more the version number, and it's still 3.6.8. Is there any way to tell Firefox: "You're wrong. There is an update. Here it is. Now download it, ffs."?

I have Firefox 3.6.8 and there's an update available for version 3.6.9. Firefox told me so two days ago. But I did not run the update as I was just in the middle of surfing the net. Today I decided to run the auto update and as usual chose 'HELP' > 'CHECK FOR UPDATES'. But Firefox told me there aren't any updates available. Why? I double-checked once more the version number, and it's still 3.6.8. Is there any way to tell Firefox: "You're wrong. There is an update. Here it is. Now download it, ffs."?

All Replies (3)

more options

Try the procedures in the http://kb.mozillazine.org/Software_Update article.

Hopefully the first recommendation of downloading Firefox 3.6.9 and installing it on top of your current version should solve your problem.

more options

I had the same issue with FireFox 3.6.6 on Mac OS X 10.6.4 - no updates available. Downloaded 3.6.8 (skipped 3.6.7) and tried again (with and without firewall enabled just in case) - no updates available. Had to manually download 3.6.9.

more options

I am facing same issue while updating FF 6.0.2 to FF7

This is happening on my office lan, I checked ff update on multiple machines with Windows & Linux installed.

Have checked with multiple isp without firewall.

Dhaval From India