Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox process won't die

  • 2 uphendule
  • 27 zinale nkinga
  • 21 views
  • Igcine ukuphendulwa ngu mreynolds1978

mreynolds1978
mreynolds1978
more options

When I quit/close Firefox, wait 1 minute, then reopen Firefox, Firefox does not open...it just hangs.

When looking in my Task Manager, there are two firefox.exe processes running. Killing the process via the Task Manager is required to get Firefox to open/run again.

When I quit/close Firefox, wait 1 minute, then reopen Firefox, Firefox does not open...it just hangs. When looking in my Task Manager, there are two firefox.exe processes running. Killing the process via the Task Manager is required to get Firefox to open/run again.

All Replies (2)

silkphoenix
silkphoenix
more options

Please read this article to see if it helps:

http://support.mozilla.com/pt-BR/kb/Firefox+hangs#Hang_at_exit

mreynolds1978
mreynolds1978 Umnikazi wombuzo
more options

I'm quite familiar with the issue you've proposed via this KB article. My issue, though, is quite different. I don't get the annoying "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.." alert box.

Further, with the known issue, the firefox process does eventually die. With this new issue, the firefox process never dies and appears orphaned.

Keep in mind this only started occurring after I upgraded to version 3.6.9 two days ago. There is no doubt in my mind something is broken in the newest build.

As a developer, I like adhering an important and well-known principle in the software development world when I build and maintain stuff: if it ain't broke, don't fix it. Sometimes I wonder/question if Mozilla developers hold the same conviction, given numerous new issues that make it into every new build of Firefox.

This also brings up another subject: does anyone do QA anymore? I like to test my stuff before letting others use it. It's extremely important to make sure your stuff is solid, before letting others use it. Cross your T's and dot your I's, for heaven's sake!