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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox hangs, is not responsive and not even re-installation works

  • 4 uphendule
  • 83 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu csbillings

Thepreacher1944
Thepreacher1944
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There are no more details to give, it hangs every time, will not respond to any click and I have re-installed several times.

There are no more details to give, it hangs every time, will not respond to any click and I have re-installed several times.

Isisombululo esikhethiwe

It may be a problem with the profile (location where user data is stored). re-installing does not by default remove the profile.

If you can start the profile manager try creating a new profile, for details see Creating a new Firefox profile on Windows. If the new profile works, that article also has a link about transferring some of your original settings over to it. You can copy the bookmarks and passwords, but I recommend not copying other data as it may re-create the problem that you are experiencing.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 3

All Replies (5)

TonyE
TonyE
  • Moderator
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Isisombululo Esikhethiwe

It may be a problem with the profile (location where user data is stored). re-installing does not by default remove the profile.

If you can start the profile manager try creating a new profile, for details see Creating a new Firefox profile on Windows. If the new profile works, that article also has a link about transferring some of your original settings over to it. You can copy the bookmarks and passwords, but I recommend not copying other data as it may re-create the problem that you are experiencing.

Thepreacher1944
Thepreacher1944 Umnikazi wombuzo
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Dear TonyE:

My gratitud to you sir, you resolved my dilemma and made my day. Blessings on you. Robert

TonyE
TonyE
  • Moderator
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You're welcome

csbillings
csbillings
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I fixed this problem after reading the help file: Troubleshooting extensions and themes.htm. Start Firefox in Firefox Safe Mode. Select Tools from menu then - Add-ons - then select Extensions and Disable the Browser Defender Toolbar. This fixed it for me. I am using Win XP Professional version and Firefox version 3.6.13 downloaded Dec. 10, 2010.

Okulungisiwe ngu csbillings

eorbmd
eorbmd
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Thanks SOOOOOOO much, you are a genius as I have been battling ALL day and I did what you suggested and voila ! Sorted ! (",)