Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox crashes when loading Gmail, and random other pages, and freezes often.

  • 1 baphendule
  • 106 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu wgcraper

more options

Firefox upgraded itself to 3.6.10 sometime last Friday, I believe, and every since I cannot get into gmail, and it freezes often. When I try to log into gmail it will crash immediately. Sometimes if I click "sign in" rather than hitting "enter" it will load, but will lock up or crash within minutes or seconds. It also will lock up if I have more than three or four tabs open, often when loading a video, and crashed while loading Nexis, which I use often for work to do research.

I have disabled add-ons, disabled extensions, run in safe mode, uninstalled and reinstalled, rebooted, downgraded, re-upgraded. Nothing has worked.

Firefox upgraded itself to 3.6.10 sometime last Friday, I believe, and every since I cannot get into gmail, and it freezes often. When I try to log into gmail it will crash immediately. Sometimes if I click "sign in" rather than hitting "enter" it will load, but will lock up or crash within minutes or seconds. It also will lock up if I have more than three or four tabs open, often when loading a video, and crashed while loading Nexis, which I use often for work to do research. I have disabled add-ons, disabled extensions, run in safe mode, uninstalled and reinstalled, rebooted, downgraded, re-upgraded. Nothing has worked.

All Replies (1)

more options

Problem does not seem to occur on a modern Win XP nebook with 1 gig RAM, but does on a relatively old laptop running Win 2000 with 98.5 MB ram.

Error message states that a script is running from a Firefox directory and asks to stop it. Crash occurs anyway!