Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I can't get a password to be saved again once I had to change it. This website isn't on my "don't save password" list, but the drop down box still won't come up.

  • 1 baphendule
  • 1 inale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu cor-el

bbatesole
bbatesole
more options

I had to remove this website from my saved passwords because I needed to change the password. Now when I got to the website and put in the new information, the drop down box offering to save the password doesn't come up. I tried the tip of checking to see if the site was listed under "don't save password," but it wasn't. How can I save my new password?

I had to remove this website from my saved passwords because I needed to change the password. Now when I got to the website and put in the new information, the drop down box offering to save the password doesn't come up. I tried the tip of checking to see if the site was listed under "don't save password," but it wasn't. How can I save my new password?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check the saved password list for empty entries and remove those if present.

Also make sure that you do not run Firefox in (permanent) Private Browsing - Use Firefox without saving history mode.