Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

firefox not starting after update to 3.6.11 from 3.6.10 on vista platform. XUL error report. Uninstall including removing mozilla items in regedit or system restore does not resolve issue. XUL error still reappears after reinstall ? in English

  • 1 baphendule
  • 40 zinale nkinga
  • 7 views
  • Igcine ukuphendulwa ngu sensei432

DHMosMkV
DHMosMkV
more options

Problem exists on my HP C0mpaq 6720s , Vista operating system. System restore, restored to version 3.6.3 instead of 3.6.10 . This did not start either. Previously, I used Revo Uninstaller Pro to remove all Mozilla items, checked regedit and removed all Mozilla folders, then reinstalled 3.6.11 from your website. Mozilla would not start and XUL error stated 1.9.2.10 followed by min 1.9.2.11 and max 1.9.2.11 . This was the same error report that appeared after the automatic update. So I am at a loss and without Mozilla .

Problem exists on my HP C0mpaq 6720s , Vista operating system. System restore, restored to version 3.6.3 instead of 3.6.10 . This did not start either. Previously, I used Revo Uninstaller Pro to remove all Mozilla items, checked regedit and removed all Mozilla folders, then reinstalled 3.6.11 from your website. Mozilla would not start and XUL error stated 1.9.2.10 followed by min 1.9.2.11 and max 1.9.2.11 . This was the same error report that appeared after the automatic update. So I am at a loss and without Mozilla .

All Replies (1)

sensei432
sensei432
more options

I have successfully resolved this issue on my PC by allowing updater.exe through the firewall. This updater.exe is located in the folder where your Mozilla Firefox was installed. The default folder is "C:\Program Files\Mozilla Firefox\updater.exe" Happy Browsing.....

Okulungisiwe ngu sensei432