Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

My computer keeps trying to load the latest ugrade/security fix for Firefox, seems to do so but then tries to do so again. I have version 3.6.11

  • 1 baphendule
  • 4 zinale nkinga
  • 18 views
  • Igcine ukuphendulwa ngu cor-el

more options

I can't add too much to the above. I get the message that it is "Downloading the update", tells me to restart Firefox but when it opens it again tries to update but then doesn't get beyond "Connecting to the update server."

I can't add too much to the above. I get the message that it is "Downloading the update", tells me to restart Firefox but when it opens it again tries to update but then doesn't get beyond "Connecting to the update server."

All Replies (1)

more options

See:

Remove the files in the updates and updates\0 folder:

C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
(%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox\updates)