Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

every time I check "remember passwords" in "options" it will not stay checked..I keep re-checking it but it won't stay

  • 3 uphendule
  • 9 zinale nkinga
  • 13 views
  • Igcine ukuphendulwa ngu svrep

cobratom
cobratom
more options

I have two computers. On one the "remember passwords" in "options" is checked, it stays checked and whenever I log into a new site, I get the message "do you want Firefox to remember...". With my other computer (same operating system, etc), the "remember passwords.." will NOT stay checked, Every time I go into Firefox, ti's unchecked, I check it again, but it stays checked only until I sign out of Firefox; when I go back in, it's unchecked agai and it won't ask me to remember passwords

I have two computers. On one the "remember passwords" in "options" is checked, it stays checked and whenever I log into a new site, I get the message "do you want Firefox to remember...". With my other computer (same operating system, etc), the "remember passwords.." will NOT stay checked, Every time I go into Firefox, ti's unchecked, I check it again, but it stays checked only until I sign out of Firefox; when I go back in, it's unchecked agai and it won't ask me to remember passwords

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
rearmedhalo
rearmedhalo
more options

i think i found my problem. I have dell fast access facial recognition. And for a few sites here and there i would click the button to allow fast access to remember my password. I think that it was FastAccess that kept unchecking the box for me. If you have any other type of passwords manager, excluding Xmarks and programs like that that basically just save, try turning off the ability for them to remember. Like i went to fast access and unchecked the WebVault box and now it works fine again

svrep
svrep
more options

Worth mentioning that new versions of FastAccess can also enter usernames and password into Firefox as well as IE.