Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

email links not working

more options

i am a website designer and i noticed that email links are not working on web sites using a firefox browser. the code is a href="mailto:"

they no longer work. is this something firefox is going to fix or do i have to recode all my sites and what is a code that will work for a email link for all the commonly used browsers

i am a website designer and i noticed that email links are not working on web sites using a firefox browser. the code is a href="mailto:" they no longer work. is this something firefox is going to fix or do i have to recode all my sites and what is a code that will work for a email link for all the commonly used browsers

All Replies (2)

more options

Hello All, I had this problem before and all I did to fix it was disabling the Java Deployment Tool Kit plugin

To do that you go to Firefox >> Addons>>Plugins you will see a box to the right that say disable

Hope this helps :)

more options

I had the same identical problem. I found this link to be helpful.

http://www.askdavetaylor.com/why_mailto_links_not_clickable_firefox.html

This link was the foundation for finding the solution to my problem. I followed the recommendations per the article with no success. However, upon further scrutiny of the line codes.... review the following line:

network.protocol-handler.external.mailto is "True". Default setting is False. When this was changed to "True", my website link (mailto:) began to operate properly.

I hope this helps..............

In addition, you must see that your default settings in Windows are properly set