Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

If I click on an e-mail address link in a web page instead of a blank message opening I always get a pop up screen with a log-in for googlemail. I do not have and do not want a googlemail account. I just want to be able to send e-mails using Outlook.

  • 7 uphendule
  • 8 zinale nkinga
  • 14 views
  • Igcine ukuphendulwa ngu dillyannbo

more options

If I click on an e-mail address link in a web page instead of a blank message opening I always get a pop up screen with a log-in for googlemail. I do not have and do not want a googlemail account. I just want to be able to send e-mails using Outlook.

If I click on an e-mail address link in a web page instead of a blank message opening I always get a pop up screen with a log-in for googlemail. I do not have and do not want a googlemail account. I just want to be able to send e-mails using Outlook.

All Replies (7)

more options

Isisombululo Esikhethiwe

more options

OUtlook was already set as the mail client for FF, and is my operating system (XP)'s default mail programme. therefore problem not solved at all. what I get whenever I follow a link in a webpage to send an e-mail is a little pop up window asking me to sign in to gmail or open an account. any other suggestions?

more options

I forgot to say in my last reply that I tried changing to 'always ask me' for the mail programme in FF, but that does not work either, I still get the gmail pop up

more options

With Firefox closed, delete the mimeTypes.rdf file in your Profile folder. Firefox will re-create that file when it is opened the next time.
http://support.mozilla.com/en-us/kb/Profiles#How_to_find_your_profile

more options

Sorry - tried that and it doesn;t make the slightest difference. i still get the same pop up window telling me to sign in or sign up to Gmail and no e-mail window.

more options

Maybe a setting in the Google Toolbar extension that you have installed is overriding the "mailto" setting in Firefox preferences. Disable the GTB extension and see if helps.

more options

Hallelulah, hallelulah, hallelulah! there was a setting on the google toolbar that said"use gmail for mailto links" and it had a tick in it. Just unticked it and hey presto. thanks