Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Can't change paper or draft print in Firefox

  • 2 uphendule
  • 8 zinale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu magician13134

more options

When in Firefox, I click file/print and the dialogue box appears. I can't change the paper type from "photo" to plain paper as this selection is "grayed out". Also, I can't change over to "draft" as this selection is also "grayed out".

Thanks!

When in Firefox, I click file/print and the dialogue box appears. I can't change the paper type from "photo" to plain paper as this selection is "grayed out". Also, I can't change over to "draft" as this selection is also "grayed out". Thanks!

All Replies (2)

more options

I had the same problem. I fixed it by going into the "Page Setup" and changed the paper size from "US Letter - (Sheet feeder Borderless)" to to just "US Letter".

Hope that helps.

more options

Yes! That was my problem. Going to File > Page Setup and changing from 8.5"x11" Borderless to just 8.5"x11" solved my problem. Thank you very much!