Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

get error message "firefox is in offline mode, uncheck the work offline menu and try again " when trying to open firefox after downloading latest version of firefox

  • 5 uphendule
  • 6 zinale nkinga
  • 12 views
  • Igcine ukuphendulwa ngu Strugee

more options

after downloading the latest version of firefox, when trying to open it I recieved the message, "Firefox is in offline mode. cannot browse web. Uncheck the work offline menu and try again". Have tried several times to open with same results. Have even uninstalled firefox and reinstalled latest version and still get meassage after trying to open.

after downloading the latest version of firefox, when trying to open it I recieved the message, "Firefox is in offline mode. cannot browse web. Uncheck the work offline menu and try again". Have tried several times to open with same results. Have even uninstalled firefox and reinstalled latest version and still get meassage after trying to open.

All Replies (5)

more options

Just double check, you did go to: File and UNCHECK the Offline Mode, right?

more options

yes, unchecked, get online, the next time firefox opens it in the work offiline mode again

more options

I believe Firefox automatically goes into the Work Offline mode when it detects that you don't have a working internet connection. It might be a problem with your computer's internet settings.

more options

thank you - that does make sense except i have another computer that connects to the internet in the same way but it doesnt happen on that one. i didnt change anything - it just started a couple of weeks ago after i updated firefox to 11.0. cant find any settings in firefox to alter either - thanks for the help

more options

You might try going into Preferences/Settings of Firefox, then clicking on the Advanced tab, then Network, then clicking "Settings" under the connection header. Ensure that it says use the system settings. If that doesn't work, try the steps in Basic Troubleshooting. Sorry; I should have had you do that first.