Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

everytime I turn on my laptop I have to download Mozilla firefox every time?

  • 3 uphendule
  • 6 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu cor-el

more options

I was told by Yahoo to use Mozilla firefox as I couldn`t forward or reply e-mails. I had downloaded the new version of yahoo thus I asked them to solve my problem. If I don`t download Mozilla firefox everytime I log on I can`t use Yahoo to forward or reply to e-mails. For some reason my laptop won`t retain Mozilla can you please help.

I was told by Yahoo to use Mozilla firefox as I couldn`t forward or reply e-mails. I had downloaded the new version of yahoo thus I asked them to solve my problem. If I don`t download Mozilla firefox everytime I log on I can`t use Yahoo to forward or reply to e-mails. For some reason my laptop won`t retain Mozilla can you please help.

All Replies (3)

more options

Make sure that you haven't set the download page as on of the home pages.

See also:

more options

HI there, Thanks for the reply, I must add that I am fairly new to the internet and I am 66yrs old. I didn`t really understand what you meant, when I download mozilla firefox I get an icon on my desktop and it is downloaded into a file. The icon and the program are not in use when I turn the laptop on even though the icons are there. Firefox is linked to Yahoo as when I have re downloaded it the page it sends me to the home page for Yahoo.

more options

In which browser do you get that download prompt?

Is the Firefox program still in the Firefox program folder (C:\Program Files\Mozilla Firefox\) ?

Did you check that you do not access a page that automatically starts a download?