Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

How do I remove the upgrade to 5.0, since it disabled Norton Symantec

  • 2 uphendule
  • 3 zinale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu the-edmeister

nygoldengirl
nygoldengirl
more options

I upgraded to 5.0 and it disabled Norton Symantec, which is very important to me. How do I remove this upgrade and go back to the previous version of Firefox? I am now very worried that Norton is not monitoring my browser, so I want to remove the upgrade.

I upgraded to 5.0 and it disabled Norton Symantec, which is very important to me. How do I remove this upgrade and go back to the previous version of Firefox? I am now very worried that Norton is not monitoring my browser, so I want to remove the upgrade.

All Replies (2)

nygoldengirl
nygoldengirl Umnikazi wombuzo
more options

I called Symantec Norton tech support and they said it is Firefox's problem, not theirs. So who is going to fix this? Is this just a Mac problem? Is this also a PC problem? Does this happen to everyone running Norton? And how do you fix it? Is the update that important? If not, why can't I remove the update and go to the older version? Help really appreciated. Thanks

the-edmeister
the-edmeister
  • Moderator
more options

See these Norton support threads.

http://community.norton.com/t5/Norton-Internet-Security-Norton/Update-Available-Firefox-5-0-Compatibility-Release-for-Norton/td-p/478160

http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-Toolbar-for-Firefox-5/td-p/475704/page/16