Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Lost foreward/back arrows.

  • 1 baphendule
  • 6 zinale nkinga
  • 10 views
  • Igcine ukuphendulwa ngu Hasan

more options

When updating to your newest Firefox update, I lost the forward/back arrows, I lost the "home" icon, also, I lost my top menu bar (File through Help) unless I push the alt button. Then it only shows temporarlly. This is very frustrating. Why can't Firefox leave what people are used to alone, and just add new items?

When updating to your newest Firefox update, I lost the forward/back arrows, I lost the "home" icon, also, I lost my top menu bar (File through Help) unless I push the alt button. Then it only shows temporarlly. This is very frustrating. Why can't Firefox leave what people are used to alone, and just add new items?

All Replies (1)

more options

-> Tap ALT key or press F10 to show the Menu Bar

-> go to Help Menu -> select "Restart with Add-ons Disabled"

Firefox will close then it will open up with just basic Firefox. Now do this:

-> Update ALL your Firefox Plug-ins https://www.mozilla.com/en-US/plugincheck/

-> go to View Menu -> Toolbars -> select Menu Bar and Navigation ToolBar -> unselect All Unwanted toolbars

-> go to View Menu -> Toolbars -> Customize -> Drag the "Back / Forward" button & Drop it in the Navigation Toolbar -> click "Done"

-> go Tools Menu -> Clear Recent History -> Time range to clear: select EVERYTHING -> click Details (small arrow) button -> place Checkmarks on Cookies & Cache -> click "Clear Now"

-> go to Tools Menu -> Options -> Content -> place Checkmarks on:

1) Block Pop-up windows 2) Load images automatically 3) Enable JavaScript

-> go to Tools Menu -> Options -> Security -> place Checkmarks on:

1) Warn me when sites try to install add-ons 2) Block reported attack sites 3) Block reported web forgeries 4) Remember Passwords for sites

-> Click OK on Options window

-> click the Favicon (small drop down menu icon) on Firefox SearchBar (its position is on the Right side of the Address Bar) -> click "Manage Search Engines" -> select all Unwanted Search Engines and click Remove -> click OK

-> go to Tools Menu -> Add-ons -> Extensions section -> REMOVE All Unwanted/Suspicious Extensions (Add-ons) -> Restart Firefox

You can enable your Known & Trustworthy Add-ons later. Check and tell if its working.

Okulungisiwe ngu Hasan