Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox will not close

  • 2 uphendule
  • 2 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu AnthonyMoye

more options

Two issues. When I close the browser it doesn'y not end the firefox process. In order to re-open the browser I have to go to task manager, stop process and then reclick the firefox icon. Second issue, I have been watching videos on nbcsports.com with no issue until a couple days ago. Now when I click to open the video, which uses silverlight and should open in another window, nothing happens. Also I am unable to click on e-mails to open them. Checked these sites on other computers with firefox and it worked fine, so it is a setting on my computer or firefox that has somehow been changed.

Two issues. When I close the browser it doesn'y not end the firefox process. In order to re-open the browser I have to go to task manager, stop process and then reclick the firefox icon. Second issue, I have been watching videos on nbcsports.com with no issue until a couple days ago. Now when I click to open the video, which uses silverlight and should open in another window, nothing happens. Also I am unable to click on e-mails to open them. Checked these sites on other computers with firefox and it worked fine, so it is a setting on my computer or firefox that has somehow been changed.

All Replies (2)

more options

To properly close Firefox use he File > Exit, it may not always work but it won't fail anything like just closing the window the that X in the upper right corner.

Went to your link and the two movies I brought up were running with Adobe Flash 10.3.181.34 which I could see by right-clicking within the movie.

more options

I have the Tour de France all access package through that website, which is a paid service and according to their support personnel is running silverlight. When I scroll over the link a message appears where the loading bar should be that says: javascript:; The link also highlights but when I click on it nothing happens. I went through their tech page and updated all the programs and plugins they recommended, and like I said I had been watching with no issue until just recently, last Tuesday I think.