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storing password

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I am using Firefox v. 5. I am unable to store passwords for external websites because the Firefox bar is different from this: http://support.mozilla.com/en-US/kb/make-firefox-remember-usernames-and-passwords. No "key" symbol or icon is shown in the bar, no "key" is shown amongst the various items in the "Tools > customize section".

I am using Firefox v. 5. I am unable to store passwords for external websites because the Firefox bar is different from this: http://support.mozilla.com/en-US/kb/make-firefox-remember-usernames-and-passwords. No "'''''key'''''" symbol or icon is shown in the bar, no "'''''key'''''" is shown amongst the various items in the "Tools > customize section".

Isisombululo esikhethiwe

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (1 MB).

See also:


Make sure that you do not run Firefox in permanent Private Browsing mode.

  • https://support.mozilla.com/kb/Private+Browsing
  • You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Permanent Private Browsing mode"
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (2)

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Isisombululo Esikhethiwe

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (1 MB).

See also:


Make sure that you do not run Firefox in permanent Private Browsing mode.

  • https://support.mozilla.com/kb/Private+Browsing
  • You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Permanent Private Browsing mode"
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Great!! I was actually running Firefox in permanent Private Browsing mode. I have now deselected "Permanent Private Browsing mode" and IT WORKS. Many thanks!!!