Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Has anyone seen this before,what happened:TypeError: Components.classes['@mozilla.org/extensions/manager;1'] is undefined . This comes on my laptop when I turn it on. Does anybody know what it means? Please email me if you know what this means.

  • 3 uphendule
  • 1 inale nkinga
  • 9 views
  • Igcine ukuphendulwa ngu Xircal

more options

what happened:TypeError: Components.classes['@mozilla.org/extensions/manager;1'] is undefined

what happened:TypeError: Components.classes['@mozilla.org/extensions/manager;1'] is undefined

Isisombululo esikhethiwe

This is an indication that you have an add-on installed which is incompatible with Firefox 5.0.x

To determine which one it is start Firefox in Safe Mode. See this article which explains the procedure: http://kb.mozillazine.org/Safe_Mode

If you have the Ask Toolbar installed, remove it by clicking the orange Firefox button, go to Add-ons, then Extensions.


If this answers your question, please click the Solved it button next to this post after you log in into the forum. This will help others searching for a solution to the same subject.

Thanks.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

more options

Isisombululo Esikhethiwe

This is an indication that you have an add-on installed which is incompatible with Firefox 5.0.x

To determine which one it is start Firefox in Safe Mode. See this article which explains the procedure: http://kb.mozillazine.org/Safe_Mode

If you have the Ask Toolbar installed, remove it by clicking the orange Firefox button, go to Add-ons, then Extensions.


If this answers your question, please click the Solved it button next to this post after you log in into the forum. This will help others searching for a solution to the same subject.

Thanks.

Okulungisiwe ngu Xircal

more options

Thanks so much Xircal. You solved my problem. Thanks again for the help.

more options

You're welcome.