Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

i have google tablet, why do you only support phones?

  • 9 uphendule
  • 5 zinale nkinga
  • 17 views
  • Igcine ukuphendulwa ngu dkpaiger

more options

I have a tablet...not a phone. When I download your app, it tells me I need a device (phone). Why can't tablets without phones use this?

I have a tablet...not a phone. When I download your app, it tells me I need a device (phone). Why can't tablets without phones use this?

Isisombululo esikhethiwe

Firefox mobile requires a CPU that supports the ARMv7 instruction set. Searching on the WM8650 suggests that it has support for ARMv6. Which makes it incompatible with Firefox mobile.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (9)

more options

By 'Google Tablet' do you mean the T-Mobile G-Slate? If not, what is your tablet and where are you installing Firefox from? Where are you seeing a message indicating that you need a 'phone'?

more options

Here's a list of devices which are currently supported: https://wiki.mozilla.org/Mobile/Platforms/Android#System_Requirements

Please note that additional support for large screen tablets will become available in Firefox 6 which is slated for release on August 16.


If this answers your question, please click the Solved it button next to this post after you log in into the forum. This will help others searching for a solution to the same subject.

Thanks.

more options

It is an 8" google 2.2 android tablet (made in China) When I try to download FF, it won't install, and tells me I need to have a device to install. I assume it means phone, as it is certainly a 'device'. There have been occasional other android apps that I have had the same message. It seems some developers are leaving out the devices that have no phone?? Thanks for any help.

more options

Is this thing manufactured by Google? If not who makes it?

more options

Thing?? This is a new MID 8003 Google Android 2.2 8" Touchscreen Tablet PC. Who actually, literally manufactures it is beyond my scope.

more options

It becomes frustrating when you try to help people, but they don't identify the product they've got properly and you end up running around in circles trying to figure out what it is exactly that they've got. So you appear to have a MID 8003.

As far as I can tell, that has a VIA8605 processor which means it doesn't meet the minimum requirements to qualify for Firefox support, the latter of which requires an ARMv7 CPU.

Perhaps you can compare your tablet with the one on this site just in case the system specs in your model differs from the one described there: http://www.alibaba.com/product-gs/443759470/8inch_cheap_MID.html

more options

Your pic looks nothing like mine, but have attached further info and photo...2GB Flash Memory , High-performance CPU+300MHZ DSP , WM8650 CPU Processor w/ 800MHZ , Built-in WiFi 802.11 b / g , Google Android 2.2 , Built-in Speaker 8/1W , 256MB Memory RAM ,

8 inch TFT 16:9 Touchscreen   , Micro Card Slot , Built-in Microphone,  Built-in 3 MP Camera   ,
Instant Online Communication (MSN, Skype, etc.)  , Card Reader Slot Support up to 32GB ,

3G Function , 800 x 480 Resolution , Full Touchscreen ,

more options

Isisombululo Esikhethiwe

Firefox mobile requires a CPU that supports the ARMv7 instruction set. Searching on the WM8650 suggests that it has support for ARMv6. Which makes it incompatible with Firefox mobile.

more options

Well, thank you. I guess that settles that! Perhaps Google does not want competitive browsers? :(