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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

cannot open browser after update

  • 1 baphendule
  • 4 zinale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu SafeBrowser

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after an update the shortcut icons do not work and give the following message: "Error: platform version '6.0' is not compatible with minVersion >=6.0.1 maxVersion <=6.0.1" so now I can't open the brower (luckily it is my default browser so when I click on any link anywhere I can get it open.

after an update the shortcut icons do not work and give the following message: "Error: platform version '6.0' is not compatible with minVersion >=6.0.1 maxVersion <=6.0.1" so now I can't open the brower (luckily it is my default browser so when I click on any link anywhere I can get it open.

All Replies (1)

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That message is an indicator that the updater wasn't able to update all the files and some were left as older versions. Do a clean reinstall.

  1. Download a fresh Firefox copy and save the file to the desktop.
  2. Uninstall your current Firefox version.
  3. Remove the Firefox program folder/directory before installing that newly downloaded copy of the Firefox installer.
  4. Install the fresh copy of Firefox that you downloaded in step 1


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Not related to your question, but...

You need to update some plug-ins:

Okulungisiwe ngu SafeBrowser