Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Trying to import Favorites from Explorer, the "Import Data From Another Browser" is grayed out. Why?

  • 1 baphendule
  • 4 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu cor-el

ChipJean
ChipJean
more options

I'm trying to import my Favorites from Explorer. I click History, Show All History, Import & Backup. In the menu that follows, the "Import Data From Another Browser" is grayed out and won't let me select it. Any ideas why?

I'm trying to import my Favorites from Explorer. I click History, Show All History, Import & Backup. In the menu that follows, the "Import Data From Another Browser" is grayed out and won't let me select it. Any ideas why?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that you do not run Firefox in permanent Private Browsing mode.

You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"

To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history

  • Deselect: [ ] "Always use private browsing mode"

Okulungisiwe ngu cor-el