Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

All settings gone when starting Firefox 7.0.1

  • 1 baphendule
  • 5 zinale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu cor-el

more options

When I started up my computer and started Firefox 7.0.1 this morning, all my personal settings were gone. All the add-ons were still there, but my settings (both Firefox settings and add-on settings) were gone. It looked as if Firefox and all the add-ons had been newly installed. I didn't install any (add-on) updates in the last couple of days, nor any other updates (such as Windows updates). Fortunately, I had backups of all my settings, so the problem was easily solved, but I'd like to know how this happened.

When I started up my computer and started Firefox 7.0.1 this morning, all my personal settings were gone. All the add-ons were still there, but my settings (both Firefox settings and add-on settings) were gone. It looked as if Firefox and all the add-ons had been newly installed. I didn't install any (add-on) updates in the last couple of days, nor any other updates (such as Windows updates). Fortunately, I had backups of all my settings, so the problem was easily solved, but I'd like to know how this happened.

All Replies (1)

more options