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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I double click on the Mozilla Firefox desktop item and it wont open!

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  • Igcine ukuphendulwa ngu Tim

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I tried to open firefox and it wont. I'll double clicked on the icon and nothing will open. Windows explorer opens fine but not firefox. I even Uninstalled it then re-installed it but still nothing. it was working fine earlyer today though. can you help?

I tried to open firefox and it wont. I'll double clicked on the icon and nothing will open. Windows explorer opens fine but not firefox. I even Uninstalled it then re-installed it but still nothing. it was working fine earlyer today though. can you help?

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Have you restarted your computer?

Can you open it if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

Can you open the profile manager? http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile