Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

After I updated, now buttons on sites are inactive (I click on them and nothing happens). I've tried many things. What's going on?

  • 2 uphendule
  • 2 zinale nkinga
  • 7 views
  • Igcine ukuphendulwa ngu Jorge1927

more options

I tried re-installing Firefox - no change. From Internet Explorer all buttons are active - this only happens in Firefox. 'Some' buttons on 'some' sites are active. But most buttons are inactive - the cursor placed above the button does nothing.

I tried re-installing Firefox - no change. From Internet Explorer all buttons are active - this only happens in Firefox. 'Some' buttons on 'some' sites are active. But most buttons are inactive - the cursor placed above the button does nothing.

Isisombululo esikhethiwe

Both the Yahoo! Toolbar extension and the Babylon extension have been reported to cause this issue. Disable or uninstall those add-ons.

   * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (2)

more options

Isisombululo Esikhethiwe

Both the Yahoo! Toolbar extension and the Babylon extension have been reported to cause this issue. Disable or uninstall those add-ons.

   * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
more options

That did it - thanks! Whew! Grrrr!  :-)