Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Everytime I download a file other than a pdf, it gets automatically deleted when finished downloading.

  • 3 uphendule
  • 3 zinale nkinga
  • 5 views
  • Igcine ukuphendulwa ngu cor-el

malbilly
malbilly
more options

I am using Firefox 7.0.1. Shortly after a Firefox update, I noticed that every time I download any type of file except for .pdf files, they automatically get deleted as soon as they finish.

I tried downloading to my c: drive, a flash drive even a CD with the same result. Why does this happen? I also can't open any downloaded attachments I get in e-mails.

I can download files and or e-mail attachments via Internet Explorer with no problems other than it (IE) randomly locks up. I even tried restoring my system to a previous configuration with no luck. Can you help?

I am using Firefox 7.0.1. Shortly after a Firefox update, I noticed that every time I download any type of file except for .pdf files, they automatically get deleted as soon as they finish. I tried downloading to my c: drive, a flash drive even a CD with the same result. Why does this happen? I also can't open any downloaded attachments I get in e-mails. I can download files and or e-mail attachments via Internet Explorer with no problems other than it (IE) randomly locks up. I even tried restoring my system to a previous configuration with no luck. Can you help?

All Replies (3)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
more options

Upgrade your browser to Firefox 8 and check

malbilly
malbilly Umnikazi wombuzo
more options

I'm running Firefox 11.0

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You posted this with a computer running a Firefox 7.0.1 according to the system details.

You can find the latest Firefox release in all languages and for all Operating Systems here:

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox. Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"