We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Update failed...could not be installed (patch apply failed) - I use 7.0.1

  • 3 uphendule
  • 11 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu finitarry

more options

Update failed. The Update could not be installed (patch apply failed). It appears to want to upgrade from 7.0.1 to 8. But when I click the link, it does not offer updates, just an entire strip/reinstall! Where is the updates page? Help?

Update failed. The Update could not be installed (patch apply failed). It appears to want to upgrade from 7.0.1 to 8. But when I click the link, it does not offer updates, just an entire strip/reinstall! Where is the updates page? Help?

Isisombululo esikhethiwe

you can try the alternate and easiest way by downloading here

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

more options

Isisombululo Esikhethiwe

you can try the alternate and easiest way by downloading here

more options

Thank you. I don't want to reload the entire thing - yes, it can be entirely reloaded, but I don't want to lose settings. How do I upload the PATCH as offered?

more options

Installing a new version of Firefox will not remove your settings. They are stored in a profile in a different location.