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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Suddenly can no longer get on net with firefox, even after re-downloading after getting on with Explorer ... says "unable to connect".

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I have always used Firefox. Today it was unable to connect. Rebooted my computer AND the modem/router. Other computer on network CAN get on with Firefox. I can get on with Explorer. When I try Firefox window comes up with "Unable to connect ... Firefox can't establish a connection to the server at www.bing.com" (or any other URL).

I have always used Firefox. Today it was unable to connect. Rebooted my computer AND the modem/router. Other computer on network CAN get on with Firefox. I can get on with Explorer. When I try Firefox window comes up with "Unable to connect ... Firefox can't establish a connection to the server at www.bing.com" (or any other URL).

Isisombululo esikhethiwe

Problem started after you updated Firefox? Your firewall may not recognize the new version of Firefox and won't allow it access to the internet.


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

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Isisombululo Esikhethiwe

Problem started after you updated Firefox? Your firewall may not recognize the new version of Firefox and won't allow it access to the internet.


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.