Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why does the 8.0.1 version of Firefox want to disable my Norton IPS 3.0?

  • 2 uphendule
  • 20 zinale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu 0MW2

0MW2
0MW2
more options

I cannot update my Firefox to the 8.0.1 version because it wants to disable my Norton IPS 3.0 due to incompatibility. This is the antivirus software I've been using for many evolutions of Firefox and the only protection I have for my computer. I don't understand why this should be a problem.

I cannot update my Firefox to the 8.0.1 version because it wants to disable my Norton IPS 3.0 due to incompatibility. This is the antivirus software I've been using for many evolutions of Firefox and the only protection I have for my computer. I don't understand why this should be a problem.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Run a Norton Live Update.

Or see these Norton support threads.
Norton 360
http://community.norton.com/t5/Norton-360/Firefox-8-Support-for-Norton-Toolbar/td-p/581640

NIS
http://community.norton.com/t5/Norton-Internet-Security-Norton/Firefox-8-Support-for-Norton-Toolbar/td-p/581516

Okulungisiwe ngu the-edmeister

0MW2
0MW2 Umnikazi wombuzo
more options

Thanks for the quick response, however, I have run live update many times and Firefox is still showing this Norton IPS 3.0 extension incompatible. I do not have a Norton toolbar so I'm not sure it would have anything to do with that. If I allow Firefox to disable this extension, will I still have the Norton protection for my computer? Would it be better to keep using Firefox 7.0.1? Also, is an extension different from an add-on?