Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

When prompted to update to 8.0.1 - and I hit install - window just thinks about it and never installs update????

  • 1 baphendule
  • 4 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu rbillings

more options

Trying to update to 8.0.1 - when the update window pops up to install I hit "install" as I want the update of course. However, once I hit the install button it can be all day and it sill isn't done installing the update, it just thinks about it...... Make sense? What can I do to get this updated and done? Shouldn't be this tough right?

Trying to update to 8.0.1 - when the update window pops up to install I hit "install" as I want the update of course. However, once I hit the install button it can be all day and it sill isn't done installing the update, it just thinks about it...... Make sense? What can I do to get this updated and done? Shouldn't be this tough right?

Isisombululo esikhethiwe

Hi ammikolasy- I'm sorry you had trouble upgrading. There can be a number of different reasons why that happened. I found an article that outlines how to correct the problem:

How to fix the Update Failed error message when updating Firefox

Hope that helps!

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

more options

Isisombululo Esikhethiwe

Hi ammikolasy- I'm sorry you had trouble upgrading. There can be a number of different reasons why that happened. I found an article that outlines how to correct the problem:

How to fix the Update Failed error message when updating Firefox

Hope that helps!